Columbia, MD 21046
E-mail: cisco2000@comcast.net
Highly motivated, reliable, and enthusiastic IT Professional with a thorough knowledge of computer network technology. Areas of expertise include Data Communications, Local and Wide Area Network troubleshooting, Network Architecture and protocols. Looking to provide enhanced business solutions in the area of Computer Networks and Telecommunications Systems engineering, design, and management, and support.
B.S. in Decision and Information
Sciences (minor in Computer Science), University of Maryland
A.A.S. in Business
Administration, Prince George’s Community College
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Cisco Certified
Network Professional
·
Cisco Certified
Network Associate
·
Microsoft Certified
Systems Engineer (Windows NT 4.0)
·
Microsoft Certified
Professional (Windows 2000 Server/Professional)
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Network+ Certified
Technician
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I-Net+ Certified
Internet Specialist
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A+ Certified
Service Technician
·
Novell Certified
Network Administrator (NetWare 5.0)
Nettek Systems Consultants
Wide Area Network Consultant 7/02 - Present
Provide continuing
Wide Area Network support to Internal Revenue Service as an independent
contractor under the final three years of the Treasury Communications System
(TCS) contract. Services include all WAN related responsibilities performed
while formerly working for SRA International under TIPPS II, in addition
to advancing to Level III engineer status. Position involves more in-depth
analysis and troubleshooting, as all network issues forwarded to Level III
cannot be passed up to a higher group. Technologies include IP routing over
Frame Relay, ATM, Metropolitan Area Ethernet, and dedicated serial links.
SRA International, Fairfax VA
Network Engineer 6/00 – 7/02
Provided Level I and Level II
network support for the Internal Revenue Service Network Management Center in
the New Carrollton Federal Building for the TIPPS II Network Support
contract. Responsible for Wide Area Network troubleshooting and fault management on all Cisco routers in the
IRS nationwide network. Investigated and resolved telecommunications circuit
outages including Frame Relay, ATM, and dedicated 56K/T1/T3 leased lines.
Interfaced with the network service providers for timely resolution to network
problems. Examined Wide Area Network topology and constructed detailed network
maps for troubleshooting and design purposes using Visio 2000. Provided extensive design
documentation support for the IRS Border Router Redesign Project in 2000/2001.
Subsequently mapped out the entire IRS nationwide network topology in Visio
2000 to reflect the new design, and created and managed a simple website which
presented a user-friendly interface of these drawings to the IRS management.
Instructor at the UMBC Computer Certification Training Center. Course materials included CompTIA Network+ and I-Net+. Prepared students for certification examination, and designed class network projects. Class sizes ranged from 5 to 15 students.
Instructor at the CLC Laurel, MD campus. Course
materials included telecommunications, PC networking, Internet technology, web
site design, MCSE, Network+, A+, and CNA exam preparation. Class sizes ranged
from 10 to 30 students. Also prepared lecture notes, exams, quizzes, labs, and
special projects for the class.
Responsible for network installation,
configuration, maintenance, and repair services for the US Senate Computer
Network contract in Washington, DC. Configured and tested a wide variety of
hardware including Compaq servers and workstations, Windows NT primary and
backup domain controllers, file and print servers, SCSI devices, printers, and
Y2K BIOS and ROM upgrades. Installed and configured server and workstation
operating systems and software suites in a LAN/WAN environment. Configured all
TCP/IP parameters on all workstation and server installations to meet the
requirements of the IP subnets in the Senate offices, as well as troubleshoot
Internet and Local Area Network connectivity.
Starlight Security, Beltsville MD
Computer Network Service Technician 2/98 –
5/00
Provided network installation and support
service. Tasks included designing and installing the Ethernet Local Area
Network, cabling, hubs, and all workstations and peripherals at the Beltsville
office. Performed all computer repairs, upgrades, and maintenance of all
workstations. Performed routine backups, installations of all computer/ network
hardware and software, troubleshooting, and end-user support. Also made
recommendations for specifications and purchase of all computer and network
related hardware/software.
The Cosmetic Center Inc., Columbia
MD (Corporate Headquarters)
Management Information Systems Specialist 7/97-2/98
Supported the Accounting and MIS departments at
the corporate headquarters in maintaining the Local Area Network in a Windows
95/ Novell NetWare 4.11 environment. Created and managed network database
files, folders, shares, etc. for Accounting purposes under Windows 95. Position
included being familiar with a variety of software packages such as IBM AS/400,
MS Office, Corel WordPerfect Suite, MS Outlook, etc.
TECHNOLOGY SKILLS
SET
Hardware
Cisco 2500, 2600, 4000, 7000, 7500, 7200 series
routers, Cisco LightStream 1010 and Cisco 2900, 3500, 4000 series switches;
modems; Linksys DSL/Cable Routers; HP Laserjet and Deskjet printers; Laptop/
Portable systems; Uninterruptible Power Supplies, and other various PC and
server hardware; SCSI, IDE, CAT5 cabling, RG-58 coaxial cabling; Ethernet hubs,
etc.
Windows NT 4.0/ Windows 2000/ Windows Server
2003, UNIX, HP OpenView, Concord E-Health, Tivoli NetView, NetWare 5, Windows
Me/9x, Windows 3.x, MS Outlook,
Internet Information Server 4.0/5.0, Microsoft Personal Web Server, MS Office,
FrontPage, DreamWeaver, HomeSite, Adobe Photoshop, Visio, MS DOS, MS Works,
Internet Explorer, Netscape Navigator, FireFox.
Ethernet/ IEEE 802.3, TCP/IP, IPX/SPX, NetBEUI,
EIGRP, BGP, OSPF, RIP, PPP, Dial-up Networking, Remote Access Server, FTP,
Telnet.
C, C++, SQL, Visual Basic, HTML, JavaScript,
VBScript
U.S. Treasury Background Investigation
Proof of education, certification, clearances,
and references available upon request.